Sales are the lifeblood of any business. Product or service, high price point or low, sales fuel an organization. The best-tuned sports car in the world stands still without an ongoing supply of fuel. While some basic sales skills are universal and accessible via general sales training programs, the most successful organizations and their high-performing…

It was a hot day in the middle of a hot Texas summer. I’d decided to complete my foreign language credit in summer school and was sitting in the testing center at the local community college. It was finals day. The way it worked here was that all foreign language students met together in a…

Zara is a busy HR rep who has been asked by her boss to do a much-needed overall on the company’s compliance training. Now, in addition to her day-to-day activities, she’s reviewing current content on topics like workplace safety, anti-harassment, and cybersecurity. She’s overwhelmed with how to present this training to employees. Zara has to…

When we talk to clients about what they’re looking for in a custom e-learning course, the most common words we hear are “engaging” and “interactive.” While we agree these are great descriptors, they can mean different things to different people. You probably have an idea right now of what they mean to you. There are…

I had been working in the field of e-learning for a total of two weeks when I was put on a project team that was translating an English course into several different languages. The excitement over my new job quickly turned to fear since I am a native English speaker and the two years of…

Dr. Ruth Heaton is a general practitioner who, after years of being on her own, recently affiliated with a large hospital system in the area. She’s happiest when she’s seeing patients, but she finds she’s spending more time than ever sitting through required compliance training that takes her out of her office for half or…